Our price per case includes shipping — there are no additional shipping charges for orders placed in the US.
Orders ship the day after your order is placed (Monday through Friday), e.g. if you order on a Monday afternoon, your order will ship on Tuesday. If your order is placed on a Friday, it will ship the following Monday, etc. VIP customers will receive a courtesy notification 2-3 days before your order is processed and confirmed.
Tracking numbers are sent out nightly (Monday-Thursday) via email & SMS. If you have any questions about the status of your order, simply text & we’ll be there to help.
We ship each case in the most minimal packaging as possible. Plus, each part of the packaging, including the bottles, is recyclable.
Text or email us. We’ll do our best to work with the carrier to resolve, though please note our shipping policy below:
Our priority is to make sure you receive your package in a timely manner. This means we release all shipments without signature requirements and cannot be held responsible for carrier errors.
You can help make sure nothing goes wrong with your delivery by:
All orders ship priority to ensure you receive your product as soon as possible.
We currently ship within the US. Order requests outside of those countries are handled on a case by case basis — email hi@dirtylemon.com for more info.
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