How do I place an order?

Ordering Dirty Lemon is simple. Click the 'order' button in the top right corner & follow the instructions. Once you register your phone number, you can easily message us at 917-588-0640 and re-order at your convenience (your account info is saved). We're available anytime.

Why do I have to enter my credit card information upon registering?

We ask for this now to make your life easier — forget pulling out your plastic and re-entering it every time. Your information is encrypted and stored with our credit card processor — we do not have access to your credit card data. Your card will not be charged upon registration — you are only charged when you text us to place an order.

Do I have to order 6 Bottles of each product?

Yes. Shipping would be prohibitively expensive if we shipped individual bottles. 6-packs ensure the best possible shipping cost (free to all domestic and Canadian customers) & fastest possible delivery time (2 business day transit max for all U.S. orders).

Do you sell your products in stores?

Selling direct-to-consumer allows us to provide the best possible experience to our customers. Using our same concept for ordering via SMS, you can visit our cashier-less grab-n-go retail store in New York City at 293 Church St, Tribeca.

We also offer our beverages in a select number of locations across the US. Text us at 917-588-0640 for more details.

Can I try your products first before I buy?

We partner regularly with best-in-class brands for pop-up retail opportunities. Follow our Instagram or enter your number in the designated box below for more info on brand partnerships & upcoming events.

My shipment was damaged.

Sorry to hear that. Text us at 917-588-0640 or email us at hi@dirtylemon.com with an image of the damage and we will coordinate a refund or we’ll re-ship you replacement product free of charge.

What are your bottles made of? Are they recyclable?

Our bottles are plastic (PET) and fully recyclable per classification ‘1’. Additionally, our PET bottles are BPA-free and phthalate-free.